Warranty Policy

All products sold by Tech Solution Bangladesh are genuine and carry the manufacturer or distributor warranty stated on the product page and invoice.

What the warranty covers

Manufacturing defects in materials and workmanship under normal use, for the warranty period printed on the invoice.

What the warranty does not cover

  • Physical damage, liquid damage, burnt components caused by unstable power, or lightning damage.
  • Damage caused by improper installation by third parties, unauthorised repair, or use outside manufacturer specifications.
  • Batteries, cables, adapters and other consumables beyond the period stated by the manufacturer.
  • Products with removed or tampered serial numbers or warranty seals.

Claim process

Bring the product and invoice to our service desk or contact us to arrange pickup. Repair or replacement time depends on parts availability; we will keep you updated throughout.